Just spend $70 or over on any items to qualify and enjoy free postage within New Zealand. For overseas deliveries our current charge of $8 to Australia and $10 to elsewhere in the world applies.
Should you wish to return items then our returns policy is described below.
All goods, with the exception of briefs of any kind, can be returned as long as the requirements listed below are met. The refund value will be limited to the cost of the item less any discounts or promotional offers already applied. We are sorry but we are unable to refund delivery costs (in either direction). Return costs are the responsibility of the sender.
Returned goods must arrive as follows:
- goods must be returned within 14 days of the original despatch date from Rich Lingerie.
- goods must be "as new", should not have been worn and have all original labels attached.
- until the goods arrive safely back with Rich Lingerie they remain the responsibility of the sender. No refunds can be given for lost items.
- should Rich Lingerie reluctantly decide that goods are not in a saleable condition no refund will be given. Instead, Rich Lingerie will offer to return the goods to the sender but this will be at the sender's cost.
- The return address for goods is:
Rich Lingerie, 7 Kaipiho Lane, Albany, Auckland, New Zealand